Last updated 27 October 2026
Welcome to House of Gray. These Terms & Conditions govern your use of our website and the purchase of products through our online store.
By accessing our website or placing an order, you agree to the terms outlined below.
1. About House of Gray
House of Gray is an online clothing brand offering thoughtfully designed casual and resort wear, created with a focus on comfort, quality, and effortless style.
2. Website Use
By using our website, you agree to use it for lawful purposes only.
You may not:
- Use our website in any way that may damage, disrupt, or interfere with its functionality.
- Attempt to gain unauthorized access to our website or its systems.
- Use our website or its content for any unlawful or fraudulent purpose.
3. Products & Availability
We make every effort to display our products, descriptions, colours, and images as accurately as possible.
However, slight variations in colour, texture, or appearance may occur due to lighting, photography, or individual screen settings.
All products are subject to availability. We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
4. Pricing & Payments
All prices displayed on our website are in the currency specified at checkout.
We reserve the right to update product prices at any time. Any price changes will not affect orders that have already been confirmed.
Orders must be paid for using the payment methods made available through our online store.
5. Orders & Confirmation
Once an order is placed, you will receive an order confirmation through the contact details provided during checkout.
House of Gray reserves the right to cancel or refuse an order in circumstances including, but not limited to:
- Incorrect product pricing or information.
- Product unavailability.
- Suspected fraudulent or unauthorized transactions.
- Incorrect or incomplete customer information.
If an order is cancelled after payment has been received, any applicable refund will be handled in accordance with our Return Policy.
6. Intellectual Property
All content displayed on our website, including logos, designs, photographs, product images, graphics, text, and other materials, belongs to House of Gray or is used with appropriate permission.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
7. Limitation of Liability
House of Gray makes reasonable efforts to ensure that our website and its content are accurate and accessible.
However, we do not guarantee that the website will always operate without interruptions, errors, or technical issues.
To the extent permitted by applicable law, House of Gray shall not be held liable for indirect or consequential losses arising from the use of our website or its services.
Nothing in these Terms & Conditions excludes or limits any rights that cannot legally be excluded under applicable law.
8. Changes to These Terms
House of Gray reserves the right to update or modify these Terms & Conditions at any time.
Any changes will be published on this page and will take effect upon publication.
We encourage customers to review this page periodically.
9. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through:
Email: [Your business email address]
Instagram: [Your Instagram profile]
By using our website and placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.